The need of the hour is then to have
a one-stop solution vendor, for the Integration, Commissioning and Maintenance of their
infrastructure.
Logicsoft has been offering development, installation and configuration
services for Netscape Server and Client Products primarily. Logicsoft also has developed
expertise on Microsoft products apart from some freeware solutions. Logicsoft is working
closely with WIPRO Delhi on a variety of platforms, and also with Silicon Graphics India
to offer these services for the Netscape Installations on IRIX.
Their significant customers for these services have been AIIMS, OCC,
JNU and NTPC in Delhi; BlazeNet-Online in Ahmedabad.
Logicsoft is taking the following measures, to improve their Netscape
related services :
- Phase-I : Setting up a Competency Centre for Netscape Server Products
- Phase-II : Bringing an organised support structure with a Call Center for Netscape
Services
Their business model is to stay completely in the technical support
services for Netscape Market, since it is primarily a Technical Skills Company with strong
development and implementation skills and track record.
Logicsoft is equipped with the necessary skill-sets required for
i)
Consulting for Requirements finalisation, solution architecture, Network Infrastructure
planning, etc.,
ii) Installation, Configuration and Implementation services and
iii)
Post-sales support including Warranty Maintenance, Software support and maintenance.
Logicsoft has offered Corporate Training on Deployment Planning,
Installation and Configuration Management of Netscape Servers, to customers of Netscape
like Siemens Delhi, Palcom Chandigarh, Opto Networks Noida, Tata Elxsi Delhi, CCMB
Hyderabad, Oil Coordination Committee, Indian Meteorological Department (Mausam Bhavan)
Delhi.
