Customers Domains Business Process Outsourcing Highlights

Logicsoft's expertise in Indian BPO Segment

We are proud to be associated with few of the pioneering initatives by major BPOs in India.

We have been involved in developing their complete IT process requirements, implemented business flow and cross-vendor communication automation and interactions, call queuing and scheduling.

◊ Solutions and Services Offered to BPO and KPOs in acquisition, design and implementation of their IT needs

Provide an integrated product/solution for IT Asset Tracking and Complaint Management - manageAssets
Development of Custom CRM for both inbound and outbound processes
Monitoring Reports and Periodical MIS Reports
Inbound Campaign, Recruit and Questionnaire System
Incentive & Redemption Automation and Implementation
Knowledge acquisition, solution architecting and IT process automation from 0%-to-100% development of Business Layers
Understanding and integration of hybrid systems and solutions of multiple vendors and stack holders to provide hetrogenious solution for the Outsourcing Client
Multilingual BPO Process definitions and automations
Integration with Dialers and other 3rd Party Products